Authentic handmade products are unique pieces and never identical. Because they are produced manually, even if it is the same model, each piece can present variations of colors, formats and sizes. 

We want to make sure that the products are delivered undamaged, but, in case it happens, we will do our best to solve  the issue to our clients. 

Returns and Exchanges

The deadline for returns and exchanges is 14 days (followed) from the recession of the product by the consumer.

The return of the amounts paid to the buyer will be processed by the same payment method used in the purchase after the receipt of the product and checking its conditions.